Finding Vehicle Recall Information In Pewaukee WI


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No matter how well they’re made, cars in Pewaukee WI will have design or manufacturing problems.

And when the government thinks a problem is really serious for people in Pewaukee WI, they require the manufacturer to issue a recall notice and fix the car free of charge. The manufacturer then tries to contact everyone in Pewaukee WI who owns that type of car to get the recall work done.

These recalls always affect safety, so take them seriously. It’s easy to see if a vehicle’s being recalled.

Finding Vehicle Recall Information The government has links on its websites, or just visit AutoNetTV for links.

There are many websites with free recall information and searches. There’s CarFax, AutoByTel and the DMV.

Recalls are serious, but not all that common. But sometimes there are less significant issues, and for these, manufacturers issue a Technical Service Bulletin, or TSB, that tells service centers like Nelsons Automotive of Pewaukee how to repair a frequent or difficult problem.

The pros get updated information through subscription plans, also available in consumer versions for a reasonable cost.

So when vehicle recalls occur, get the work done, and keep you and yours safe.

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Get Where You’re Going With Power Steering Service In Pewaukee


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Today we’re going to talk about power steering service in Pewaukee. If you took an informal poll around Pewaukee you’d probably find that most have never heard of power steering service. That’s not surprising. Even though power steering is standard on every vehicle, most people in Pewaukee aren’t aware that it needs periodic service.

If you’re younger than a certain age, you’ve probably never driven a car or truck without power steering. To get an idea of the difference; if you’ve ever cut a board with a hand saw, you know it’s a lot of work. Using a power saw is easy-peasy by comparison.

Without power steering, your arms have to do all the work to steer the wheels, and that’s hard, especially around downtown Pewaukee. That’s why old cars had such big steering wheels; to get enough leverage to steer.

Steering Most vehicles in Pewaukee have a hydraulic power steering system. The serpentine belt from the engine powers a pump. The pump pressurizes the power steering fluid. This actuates a hydraulic cylinder that provides power to help steer.

Some vehicles in Pewaukee use an electric pump to pressurize the fluid rather than a belt driven pump. We’re also seeing vehicles with electric motors providing the power assist, not using power steering fluid at all. We’ll see a lot more electric systems as more hybrids and electric vehicles hit the market.

At least for now, the vast majority of power steering systems use power steering fluid that needs to be serviced. The fluid needs to be changed for a couple of reasons. For one, it attracts moisture. Water has different hydraulic qualities than power steering fluid, and that makes a difference in steering performance. Water is also corrosive and can damage power steering components. The fluid also just gets dirty and needs to be changed. Removing the old fluid and flushing out the system gets rid of dirt and deposits. The clean, fresh fluid lubricates and provides better corrosion protection.

So ask your Pewaukee service advisor at Nelsons Automotive of Pewaukee or check your owner’s manual to see when power steering service is recommended. It’ll extend the life of your power steering components.

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Nelsons Automotive of Pewaukee Maintenance Tips: The Belt Goes On


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Today’s Nelsons Automotive of Pewaukee auto maintenance article focuses on your serpentine belt. Your serpentine belt is a long belt that’s driven by your engine. It winds around several accessories that power important automotive systems. Let’s go over them.

First, the serpentine belt drives your Sedan air conditioning system. It spins the compressor that makes the cool air that takes the edge off the summer heat in Brookfield.

Next, the belt powers the alternator. The alternator creates electricity that’s used by your Sedan’s electrical systems and also charges your car battery. Nelsons Automotive of Pewaukee Maintenance Tips The Belt Goes OnAll Brookfield drivers know that without the alternator, the battery will go dead in a few miles.

The serpentine belt may also run the pumps for both the power steering and power brakes. And, on many Sedans, the serpentine belt powers the water pump. The water pump circulates coolant through the engine to keep it within normal operating temperatures as you drive around Brookfield.

Now on some Sedans, the water pump is powered by the timing belt instead of the serpentine belt. So you can see the serpentine belt does a lot of work. And it if breaks, it affects a lot of systems. That’s why manufacturers and your service advisor at Nelsons Automotive of Pewaukee have recommended that it be changed every so often so that it doesn’t fail.

Your Brookfield service technician can perform a visual inspection of the belt to see if it has any cracks that signal the belt could fail soon and will measure the amount of belt material to make sure there is enough.

There’s a special, spring loaded pulley attached to the engine called the tensioner pulley. Its job is to make sure there’s a constant tension on the serpentine belt so that it doesn’t slip. The spring can become worn and no longer provide the necessary pressure to keep the belt tight. At Nelsons Automotive of Pewaukee, we recommend that the tensioner be replaced at the same time as the serpentine belt.

All in all, the serpentine belt’s an important part for the function of your Sedan.
And it’s not that expensive to replace in Brookfield – so it’s good to do so before it fails.

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Service Center Standard and Procedures

All pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget important steps. It is also how you can assure a predictable outcome.

That is why Pewaukee and Sussex automotive service centers have procedural standards for each service they perform. Technicians are trained step by step. And they perform the procedures step by step, the same way each time. By training to procedural standards, centers can assure a quality outcome. The job is done right every time and you are happy with how your car performs.

Each company trains its technicians to standards. The industry as a whole is very committed to standards of excellence and encourages individual service center operators to apply them to every vehicle they service.

An example is how service technicians grade problems and communicate their recommendations. If a technician tells you that a repair or replacement is required it must meet the following criteria:

  1. The part no longer performs its intended purpose
  2. The part does not meet a design specification
  3. The part is missing

The technician may suggest repair or replacement if:

  1. The part is close to the end of its useful life – just above discard specifications or likely to fail soon
  2. To address a customer need or request – like for better ride or increased performance
  3. To comply with maintenance recommended by the vehicle’s manufacturer
  4. Based on the technician’s informed experience

Here are some examples:

An exhaust pipe has rusted through and is leaking. Replacement is required because the part has failed. If the pipe were rusted, corroded or weak, but not leaking, the technician may suggest it be replaced because it is near the end of its useful life and replacing it now may be more convenient for the customer.

Suppose a customer wants to improve his car’s handling, but his shocks haven’t failed. The technician may suggest replacement of the shocks to satisfy the customer’s wishes.

Under these guidelines the service center must refuse partial service of a required repair if the repair creates or continues an unsafe condition. Let’s say a customer has a cracked brake rotor. This is a dangerous condition that must be repaired. If the customer does not want to replace the rotor, but instead just wants new brake pads installed, the shop must ethically refuse the partial repair. That can be an upsetting conversation, but understanding that service centers operate under service standards and procedures is comforting. You want your service to be done right and to have confidence in your technician’s recommendations.

The automotive service industry and Nelsons Automotive of Pewaukee want the best for you and for you to keep coming back. AutoNetTV is committed to providing automotive maintenance information to help you be confident in your service decisions.

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Budgeting for Maintenance In Pewaukee WI

Life’s full of surprises in Pewaukee WI, some of which cost money. A leaky roof, a broken tooth, or an unexpected car repair. Nelsons Automotive of Pewaukee of Pewaukee WI and AutoNetTV have done some research on how we can budget for proper vehicle care.

Everyone in Pewaukee WI does our best to budget for scheduled vehicle maintenance. What’s hard is unexpected repairs. The truth is that our vehicles can stay on the road longer than ever before with proper maintenance. That’s because of improved vehicle design and manufacturing quality. But some of those same improvements also lead to higher repairs costs.

Let’s take the fuel pump. Previous generations were often stranded by the side of the road by vapor lock. This occurred when the gas vaporized between the gas tank and the fuel pump. Fuel just stopped flowing.

You had to sit and wait until the car would start again. To alleviate the problem, fuel pumps are now located inside the gas tank. This is a great solution, but when the fuel pump fails, it’s a much more expensive proposition to replace it.

Sealed wheel bearing assemblies are another example. These wheel bearings can’t be serviced – you just have to replace the entire assembly when it starts to fail. That costs several times as much as service on non-sealed bearings.

So we all benefit in Pewaukee WI from design improvements, but we need to plan for repairs down the road.

There’s a tool that can be found on Edmunds.com that you can use to prepare your service and repair budget.

Let’s suppose you have a 2003 Toyota Camry – a very popular car in Pewaukee WI. It’s now paid for and you’d like to keep it running for the next three years. You can go to Edmunds’ True Cost to Own calculator and enter your vehicle’s data. The calculator will provide estimates of what it’ll cost to service and repair your vehicle over the next five years. The estimate is based on where you live in or near Pewaukee WI, manufacturers’ recommendations and repair experience for your particular model.

Of course these are just estimates – there’s no way to predict what’ll actually happen to the car in your driveway, but it’s a good starting point.

The calculator also has estimates for depreciation, financing, insurance, taxes and fuel costs.

Let’s focus on maintenance and repair. This table shows that the average monthly cost of maintenance and repairs is eighty-three dollars. That may sound like a lot, but compare it to a new car payment.

Budgeting for Maintenance

So if you set aside eighty-three dollars a month, you’d go a long ways towards taking care of routine maintenance and being prepared for the unexpected repairs that arise.

Of course, you can’t predict when something will go wrong or what it’ll cost, but at least you have a reasonable target to shoot for.

Some people around Pewaukee WI are afraid of what can go wrong with their older car so they buy a new one. That’s fine if you really want a new car, but if you properly maintain your older vehicle, you’ll save a lot of money on new car payments and insurance. It just makes good economic sense.

Get with your Pewaukee WI service advisor at Nelsons Automotive of Pewaukee and work out a plan for keeping your vehicle on the road.

You can visit Nelsons Automotive of Pewaukee at N49W22900 Commerce Center Dr in Pewaukee, WI 53072 or just give us a call at 262-691-7113.

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To Save Gas Around Pewaukee: Keep Up with Your Scheduled Service

One topic that hits the news in Pewaukee on a regular basis is the price of gas. The answer for some people in Pewaukee is to buy a more fuel efficient vehicle. For the rest of use, we need to improve our fuel economy anyway we can.

Following recommended service intervals by coming into Nelsons Automotive of Pewaukee is one of the best ways to keep your car running efficiently. That means better fuel economy. When you give it some thought, it only makes sense. Dirty oil or transmission fluid can’t lubricate or clean. That means more drag which reduces fuel economy.

Keeping up with scheduled oil changes and transmission services will save gas.

Dirty engine air filters are another efficiency pirate. They rob your engine of enough air to effectively burn the fuel, so you need more gas to get the job done. Replacing a dirty air filter can pay for itself in fuel savings before the next oil change.

You can imagine what dirty fuel injectors can do to your Sedan as you drive around Pewaukee. If your owner’s manual recommends a fuel system cleaning, come into Nelsons Automotive of Pewaukee and ask us to get it done for you.

A simple, but very effective way to save gas is to keep your tires properly inflated. Low tires can cost you up to a mile per gallon. Check your tire pressure when you gas up – or at least once a month.

Nelsons Automotive of Pewaukee
N49W22900 Commerce Center Dr
Pewaukee, WI 53072
262-691-7113

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Keeping Your ‘Old Faithful’ Auto Running

At Nelsons Automotive of Pewaukee we’ve had a lot of people asking how they can make their vehicles last longer. These questions are actually a reflection of a trend that’s been building for several years. The median age of personal vehicles is now over nine years. And 33 percent of all vehicles on the road have over 75,000 miles on them. It looks like it’s going to keep heading in that direction for a while. With high fuel prices a lot of folks are putting off buying a new car. Thanks to AutoNetTV, we can provide you with a video answer to this question.

So let’s say you’re one of the average people in the Brookfield area; you’ve got a nine year old car with 80,000 miles on the odometer. What can you to do make it last another year or two?

Let’s start with the premise that there’s no reason that a modern car can’t run for 200,000 miles with proper care. The engineering and manufacturing quality is there.

Of course, some parts will wear out along the way, but there’s no reason for a catastrophic meltdown if you stay on top of your recommended maintenance. The maintenance schedule in some owner’s manuals runs out at 60,000 miles or so: how do we know what to do when we’re way past that?

It is a challenge, for example: If a service is recommended every 15,000 miles for the first 60,000 miles you can just keep getting it done at least every 15,000 miles after you hit 60,000 miles. But, it gets more complicated because older engines lose some efficiency, are dirtier inside and are just more stressed. That means it’s very important to not miss any scheduled services. Skipping just one oil change, for example, leaves an opportunity for harmful sludge to build up.

So all the usual things like oil changes, transmission service, coolant service, brakes, power steering, fuel system cleaning – all that stuff need to be maintained. People responsible for fleet vehicles around Brookfield are positively religious about scheduled maintenance. They know that money spent on maintenance saves them three ways:

  1. it saves fuel;
  2. it prevents costly repairs, an;
  3. they can postpone purchasing new vehicles.

Having the oil changed may be the most important thing. A full service oil change means that all of your other fluids get topped off so they are never low enough to cause damage. It also gives your technician a chance to spot problems in the early stages so that you can fix them before they get expensive. And it gives you a touch point with a professional along the way to remind you of things that aren’t scheduled as often – things like differential service and timing belt replacement.

If you live in the Brookfield area and have an older vehicle, you may need to follow the severe service maintenance schedule. Check your owner’s manual and talk with your service advisor at Nelsons Automotive of Pewaukee. Conditions inside an older engine, transmission and cooling system can arguably be considered severe – so shorter intervals could well be called for.

And, we would strongly encourage you to consider using high mileage formulation fluids. They’re fluids like engine oil, transmission fluid and coolant that are formulated for older engines. They have special additives to clean deposits, and to condition and restore seals and gaskets that dry out with age. Some people start using higher mileage formulations at around 50,000 miles as a preventive measure.

Of course you also want to still look marvelous in your older car. Salt and road grime wreak havoc on your paint job and can lead to body rust – so regular washing is very important. Also, a good quality waxing is recommended at least twice a year.

Give us a call for more information:

Nelsons Automotive of Pewaukee
N49W22900 Commerce Center Dr
Pewaukee, WI 53072
262-691-7113

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Tire Replacement

You know you need new tires, but you’re not sure what type. You look at a tire to get the size: 225, 50, R, 16, 92, H. All the way to the service center you keep repeating it over and over. You even say it over in your mind while waiting in line. Then you get to the counter and the manager asks what size you need. Then your mind goes blank.

Tire size can be confusing. There’s so much on the side of the tire, and it’s hard to keep straight.

Even though there’s a lot on a tire – if you know what it all means, it’s actually more helpful than confusing. Let’s start with the size number.

For example, let’s say a tire reads: 225 50 R 16 92 H. The 225 part is the width of the tire in millimeters – the width between the sidewalls of an inflated tire with no load. The 50 is the aspect ratio – the ratio of the sidewall height to the tread width. Off-road tires will have a higher number and high performance tires will have a lower number.

The R signifies it’s a radial tire. And 16 is the rim or wheel size in inches.

The 92 is the load rating index – it’s the load carrying capacity of a tire. The higher the number, the more it can safely carry. Your empty vehicle can be safe with a lower number, but you’ll need a higher rating if you routinely haul heavy loads. The next letter is the speed rating. Not all tires are speed rated. The ratings generally follow the alphabet: the further up the alphabet, the higher the speed rating – with the exception of H – it comes between U and V (don’t ask why).

There’s a lot of fine print that you probably need a magnifying glass to read. But there are a couple of other large print items of interest. One is the tread type: highway, mud and snow, all season, severe snow, etc.

And then there’re the Uniform Tire Quality Grading System markings. The first is a tread wear index. 100 is the base line – a lower number is poorer and a higher number is better. All things being equal, a tire rated 200 would wear twice as long, on a government test track, than one rated at 100. These wear grades are only valid within a manufacturer’s product line – you can’t compare with other manufacturers. And it’s important to note that a lower rating might be just what you want – a high performance, sticky tire has a softer rubber compound and won’t wear as long, but boy, will it take those corners.

The next is a traction grade. This measures the tire’s ability to stop on wet pavement in government tests. A – the best, B – intermediate, C – acceptable.

Temperature grade measures a tire’s resistance to heat build up in government tests. A, B and C – from best to acceptable.

It’s safe to go with the original equipment recommendations that came on your car. But if you want to make adjustments, you’ll now be better equipped to communicate with your tire professional.

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Suspension Service At Nelsons Automotive of Pewaukee


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Suspension systems will continue to operate effectively for many years and tens of thousands of miles. Eventually Sedan components do wear out, but how long that takes depends a lot on how you drive in Sussex.

As you can imagine, if most of your driving is on smooth WI highways, your shock absorbers will last a lot longer than if you do most of your driving on bumpy roads or hauling heavy loads. In addition to just wearing out, Sedan suspension components can be damaged in an accident or by a hard impact – like a pothole, hitting a curb or a rock in the road. Because the life span of shocks can vary so widely, your Sedan manufacturer recommends periodic inspections.

Suspension Service At Nelsons Automotive of PewaukeeDuring an inspection at Nelsons Automotive of Pewaukee, your Friendly and professional Sussex service technician will check for worn, broken or missing parts. Let me give a rundown of the major suspension components.

First there are the springs. The springs hold the weight of the vehicle. There are several kinds of springs. Springs are obviously heavy duty parts that rarely break or wear out. Shock absorbers work in conjunction with springs to smooth out the ride and help keep the tires on the road. The shocks are key to handling performance and ride comfort.

You’ve probably heard of struts. They combine a shock absorber and a coil spring in one unit. Shocks and struts will wear out over time. There are some signs that shocks or struts are wearing out. The tires may have a cupped wear pattern. This is from the shocks bouncing unevenly. You may notice a floaty or drifting sensation when cornering. If the front of your Sedan dives excessively when stopping, or rocks back and forth after you stopped, your shocks may be worn out. And if they are leaking fluid, it’s definitely time to replace them.

If you are experiencing any of these symptoms, visit Nelsons Automotive of Pewaukee for a suspension inspection. Same if you’ve been in an accident that involved one of your wheels. If your Sedan suspension actually fails, it could lead to a serious accident, so take care of these things.

When you replace your shocks, it’s usually a good idea to replace all four at the same time. That’ll give you more even handling. Talk with your Nelsons Automotive of Pewaukee service advisor because you don’t want a big difference between the performance of your shocks from wheel to wheel, and replacing all may be the safest bet.

There different grades of shocks and struts. You always want to use a replacement shock or strut that equals the one that came as original equipment when your Sedan was new. But remember, they were designed to meet the expected needs of the broad range of Sussex people who buy that particular vehicle. Your needs may be more specialized.

For example if you want increased handling performance for your Sedan, your Friendly and professional Nelsons Automotive of Pewaukee advisor can recommend an upgraded shock or strut to give you what you want. If you haul heavy loads or trailers, you can get a more heavy duty shock absorber.

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Is Your Pewaukee Driving Severe?

People near Pewaukee WI often ask Nelsons Automotive of Pewaukee how often they should have a particular service done. It’s a great thing to ask. You can look at your owner’s manual, or have your Pewaukee WI service advisor at Nelsons Automotive of Pewaukee look up your vehicle in a service database. What you find is often a surprise to people – there are actually two service schedules.

One is the regular schedule and the other is the severe service schedule. Service intervals are shorter on the severe service schedule. When asked, most folks in Pewaukee WI will say that their driving is normal and that the ‘regular’ schedule probably applies to them. ‘Severe service’ sounds pretty extreme – ‘I don’t drive like that’.

Well, here is what the manufacturers say constitutes severe driving conditions; you can draw your own conclusions.

  • Most of your trips are less than four miles.
  • Most of your trips are less than ten miles and outside temperatures are below freezing.
  • The engine is at low speed most of the time – not on the highway. You operate your vehicle in dusty areas.
  • You regularly tow a trailer or carry heavy loads.
  • Drive with a car-top carrier.
  • Stop and go driving.
  • Driving in very hot or very cold weather.

If that’s severe driving, what constitutes regular driving? Well, it would look something like this: I live somewhere with moderate temperatures all year round – I’m thinking San Diego here. And I live close to a freeway on-ramp. Everywhere I need to go is right off the freeway, at least four miles from my home. I can drive at a steady 60 miles per hour when I’m on the freeway.

I don’t know about you, but that doesn’t sound like my normal driving. It sounds more like ideal conditions. I live where it gets hot in the summer and cold in the winter. I run short errands around Pewaukee. Occasionally we load up for family trips.

For me, normal driving includes elements of severe service driving. So here’s what I tell people: think about how you drive, where you live, where you go and what you are expecting to with your vehicle in the near future.

Picture a line with ‘regular’ on one end and ‘severe’ on the other, and make a judgment on where you fall. If your regular oil change recommendation is 5,000 miles and the severe service recommendation is 3,000 – when should you change your oil? For me, it’s closer to 3,000 miles. For my wife, it’s closer to 5,000 miles. Your Pewaukee WI auto service advisor at Nelsons Automotive of Pewaukee will be happy to have this discussion with you and help you sort it out.

Just a quick word on why severe service intervals are shorter. One has to do with heat. That can either be external heat from the weather or engine and transmission heat from stop and go driving or working extra hard moving heavy loads or towing. The heat causes the fluids like oil and transmission fluid to break down more quickly and then they aren’t as effective.

Another factor is water. Moisture naturally collects in fluids as they cool. In your motor oil, for example, if you don’t drive long enough for the oil to fully heat up, the water won’t evaporate. Water in the oil can lead to the buildup of damaging sludge.

If you live where the air is dusty or polluted, fluids will become contaminated and filters will get dirtier more quickly.

So make an honest evaluation of your driving conditions. You’ve made the commitment to take care of your vehicles, so it only makes sense to follow the right schedule.

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